Fast UK Delivery from only 2.50

Customer Services: 01241 874444

Monday - Friday: 9am - 5pm

 

Order before 2pm for Next Day Delivery

Delivery

Delivery charges are calculated at the checkout and will depend on the size and weight of items in your order.

Postal P&P costs start at £2.50 for smaller items and orders under 1kg will normally be sent by Royal Mail 1st Class. Clipper blades and other high value items will be sent by Royal Mail 1st Class Signed For. Several postal items bought together may end up going by courier if their combined weight or value warrants this.

Courier P&P costs for larger items start at £6.05 and will normally be sent by DPD / Interlink Express. Items over 1m length e.g. Tall Fence Posts or Poultry Nets will usually be sent by UPS.

We offer a choice of next day delivery or 2-3 day delivery, please select your delivery option from the drop down box at the checkout.

Please Note - 24hr and 48hr delivery basically means next working day and a 2 working day service. Working days are Monday - Friday & do not include Saturdays, Sundays or Bank Holidays. Orders dispatched on a Friday will be delivered on the following Monday.

All goods sent with either DPD or UPS will have an tracking number emailed on the day of dispatch and those sent by DPD will have a 1hr delivery window sent by text / email on the day of delivery. All couriered goods should be signed for although DPD does allow parcels to be left in a safe place only when authorised by the receiver via their tracking details. We cannot do that on behalf of the customer I'm afraid.

If goods are refused on delivery then the return carriage will be deducted from the amount refunded. Current refused delivery return costs are £8 per parcel. See Returns page for more info.

Surcharges - Goods going by courier to addresses in the following areas are liable to a surcharge by the courier companies.

Highlands & Islands - £6.00 IV1-36, 40 & 52-54. KA27 PH44 PA78, PA61, KA28, PH42, PA60, PH43, IV41-49, 51 & 55-56, KW1-3 &5-14, KW15-17 PA20-49 & 62-77, PH17-26, PH30-41, PH49-50, ZE1-3, HS1-9

Northern Ireland - All BT postcodes

Please Note: AB postcodes and the DD8 postcode can be classed as 2 day delivery areas by the couriers due to the greater distances the delivery vans have to cover in these areas.

Guaranteed Delivery - 99% will arrive when they are meant to arrive but as parcels go through many processes before arriving with the customer things outwith our control can go wrong. The services used are NOT GUARANTEED and no money can be refunded if a parcel takes an extra day to arrive.

Overseas - We do ship orders internationally but ask you to contact us by phone or email for a quote as the goods must be weighed and have the dimensions taken to determine an accurate shipping cost.

Dispatch

Orders placed before 2pm will be dispatched on the same day if you choose 24hr delivery. Although 2pm is the official cut off time for order processing, the couriers usually come around 3.30pm and we are packaging goods right up until they have closed the van doors. Most orders up until 3.30pm will be processed the same day but this may not be the case during busy times. We pack orders on a first come first served basis so it's best to get the order in ASAP or call us to check despatch time if it's urgent.

The quickest method from a processing point of view is ordering online as this speeds up the dispatch of your goods considerably. All orders are carefully picked and packed in the warehouse and well packaged to ensure they reach you in perfect condition.

A confirmation email from the shipping company will be sent once your order has been processed and the consignment collected by the courier.

Virtually everything we sell is kept in stock and if we are out of stock of something we will let you know ASAP.